Term & Conditions

By accessing or using the Hungry Hutt website or mobile application, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our platform.

1) Acceptance of Terms

You must accept these Terms and Conditions in order to use Hungry Hutt’s services. If you do not agree to these terms, you are not permitted to use the website or application.

• Eligibility to Use: You must be of legal age (at least 18 years old in most jurisdictions) to enter into a binding agreement. If you are not legally able to enter into such an agreement, you must stop using the website and application immediately.
• Location Restrictions: By using Hungry Hutt, you confirm that you are legally entitled to do so in your country of residence or location. If you are not authorized to use the platform due to local laws or restrictions, you must not access our services.

2) Modifications to Terms & Conditions

Hungry Hutt reserves the right to modify or amend these Terms and Conditions at any time, at our sole discretion, without prior notice to users. If any changes are made, the updated version will be posted on the website or within the application. You will be notified of significant changes either via email, a notification on the website, or an in-app alert.

• Acknowledgment of Modifications: By continuing to use our platform after modifications are posted, you agree to the new Terms and Conditions. It is your responsibility to review the terms regularly to stay informed of any updates.
• Discontinuation of Services: As our services evolve, we may discontinue or change certain features at any time, with or without notice. Hungry Hutt is not liable for any loss or inconvenience caused by such changes or service discontinuations.

3) Privacy

Your privacy is extremely important to us, and we take all necessary measures to protect the information you share with us. We collect and use personal information as outlined in our Privacy Policy.

• Data Collection: We collect information such as your name, contact details, order history, and payment information to process orders, communicate with you, and improve your experience.
• Third-Party Sharing: Hungry Hutt will not sell, rent, or share your personal data with third parties, except for the purpose of fulfilling your order or complying with legal obligations.
• Security: We use encryption and other security measures to safeguard your information during transactions. However, we cannot guarantee the complete security of your data against unauthorized access.

If you have any questions or concerns regarding our privacy practices, please contact us at support@hungryhutt.com.

4) Legal Activities

You agree to use Hungry Hutt for lawful purposes only. You are responsible for complying with all applicable local, state, national, and international laws when using our platform.

• Prohibited Content and Activities: You must not use Hungry Hutt to engage in illegal activities such as fraud, identity theft, or the promotion of unlawful goods and services. Any attempt to use the platform for illegal activities is prohibited and will result in account suspension or termination.
• Compliance with Laws: All content and services provided through Hungry Hutt must adhere to local regulations regarding consumer rights, food safety, and e-commerce laws.

Hacking and Unauthorized Access

You must not engage in any activities that involve hacking, accessing, or attempting to access accounts that do not belong to you, or manipulating any personal data without permission.

• Protection of User Information: You must respect the privacy and confidentiality of other users' personal data. This includes email addresses, passwords, or any other sensitive information. Unauthorized access to another user’s account is strictly prohibited.
• Consequences of Breach: If we detect unauthorized access or any malicious activity, we will take appropriate actions, including blocking the offending user’s account permanently and taking legal action if necessary.

Note: Any illegal activities, including hacking or other security breaches, may lead to the permanent termination of your account, without notice.

Refund Policy

Our refund policies are designed to ensure a smooth and transparent experience for our customers. Below are the general guidelines:

For Customers:

• Payment Issues: If you experience any payment-related issues, such as accidental charges or errors, please contact our customer support team directly. We will investigate the issue and, if applicable, process a refund as quickly as possible.
• Order Errors: If your order contains any errors, such as incorrect items or missing food, we take full responsibility for correcting it. Please contact our support team, and we will issue a refund or offer a replacement, depending on the situation.

Order Approval:

• Order Confirmation: Once an order is placed, it is immediately processed, and you will receive an order confirmation. We do not allow cancellations after this point. However, if there is an issue with the order or delivery, please reach out to our support team.
• Changes to Orders: If there are any changes or issues with your order (e.g., changes in delivery time or order contents), please contact us as soon as possible. We will do our best to resolve the issue, but we cannot guarantee any changes after the order is confirmed.

Communication with Customer Support:

• Customer Support Role: Hungry Hutt serves as the platform for processing and delivering your meals, and we handle all customer inquiries related to orders and deliveries. If you have any issues or concerns about your order, we encourage you to reach out to us directly for assistance.
• Misconduct or Illegal Activity: We take misconduct or illegal activity seriously. Any abusive or inappropriate behavior from customers will result in the suspension or permanent deletion of your account. We reserve the right to take immediate action if such behavior is reported.

Account Blocking or Deletion:

• Violations of Terms: If you engage in fraudulent, abusive, or illegal activities, we reserve the right to suspend or permanently delete your account without prior notice. Any accounts found in violation of our Terms and Conditions will be subject to immediate action.
• No Refund for Blocked Accounts: If your account is suspended or deleted due to a violation of our terms, no refund will be issued for any pending or past orders.